Alps & Autobahns Privacy Policy 

At Alps & Autobahns your privacy is important to us. The document that follows sets out the Privacy Policy for the Alps & Autobahns website (alspandautobahns.com). 

Alps & Autobahns is committed to providing you with the best possible customer experience. Alps & Autobahns is bound by the Australian Privacy Act 1988, that sets out the principles concerning the privacy of individuals. 

Collection of your personal information 

There are many components of our website which can be viewed without providing personal information. However, for access to some detailed itineraries or to obtain a formal quote for any tour, you are required to submit personally identifiable information. To procure any of our products or services, it is necessary for you to disclose personal information, including your name, address, email address, phone number details and, in some instances, other personally identifying information. If you fail to provide personal information when attempting to procure one of our products or services, we will not be able to verify your purchase or complete your reservation. 

All information we receive from our customers is protected by our secure server. Alps & Autobahns’ (alspandautobahns.com) secure server software encrypts all customer information before it is sent. Additionally, all collected customer data is protected against unauthorized use or access. Credit card information is not stored by us on our servers. 

Alps & Autobahns require your specific permission to use photos containing personal images or any reviews that are to be stored, posted to the website (alspandautobahns.com) or used in promotional material. 

Cookies 

A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any personal information (e.g. name, address, email address or telephone number).  

Alps & Autobahns use cookies to store your preferences, record browsing session information, collect information on how you visit and access our website, and to customise our website content to your preferences. We also use cookies to analyse and measure the effectiveness of our electronic communications, product and service offers and website characteristics. 

You are able to configure your browser to notify you when cookies are being sent or, alternatively, deactivate cookies on your browser entirely.  

Sharing your personal information 

Alps & Autobahns source a number of products and services from third parties. These providers may have privacy policies that differ from Alps & Autobahns’ Privacy Policy. Alps & Autobahns’ takes reasonable steps to ensure that these providers are bound by confidentiality and privacy obligations in relation to the protection of your personal information. 

We do not and will not sell or deal in personal or customer information. We will never disclose your personal details to a third party except the necessary information required by the aforementioned providers of products or services you have purchased or to protect the rights, property or safety of Alps & Autobahns (alpsandautobahns.com), our customers or third parties or if required by law. 

We may however use information gathered, in a general sense, without any reference to your name or any other personally specific information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use. 

Use of your personal information 

For each visitor to the site, we explicitly collect the following non-personally identifiable information, including, but not limited to, browser type, version and language, operating system, pages viewed while browsing the site, page access times and referring website address. The information collected is used internally, exclusively for marketing statistics, identifying user demands, gauging visitor traffic, trends and delivering customised content to you while you are at the Alps & Autobahns site.

We only retain personally identifiable data, such as names, addresses, e-mail addresses, telephone numbers, demographic information, preferences, and similar information, when willingly submitted by a visitor. 

If our stated information practices change at any time in the future, we will only use these updated practices for new purposes only. Any information gathered from the time of the policy change forward will abide by our revised practices.  

Amendments to our privacy policy 

While Alps & Autobahns do not anticipate frequently updating our privacy policies, we are also committed to ensuring our privacy policy remains current. As such, we may modify this policy at any time, at our sole discretion and all changes will be effective immediately upon our posting of the modifications on the website (alpsandautobahns.com). Please return periodically to review our privacy policy.   

Accessing your personal information 

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please inform us. You may be required to put your request in writing for security reasons. Alps & Autobahns reserves the right to charge a fee for searching for, and providing access to your information on a per request basis. 

Contact us 

Call: (02) 9746 5489
Post: Attn: Privacy Policy,
Alps & Autobahns Pty Ltd,
16A Howard Street,
Strathfield, NSW, 2135
AUSTRALIA
E-mail:enquiries@alpsandautobahns.com  

If you require any further information regarding our Privacy Policy, please contact us.